Negotiation 8th Edition By Roy Lewicki – Test Bank
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Sample Test
Negotiation, 8e (Lewicki)
Chapter 3 Strategy and Tactics of Integrative
Negotiation
1) One author lists the characteristics of integrative
negotiation as great listening skills, personal character and integrity,
personal maturity, and something called “________ mentality,” referred to as a
“win-win” or creating value mentality.
Answer: abundance
Topic: Box 3.1: Characteristics of Integrative Negotiators
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
2) Those wishing to achieve integrative results find that they
must manage the ________ and the ________ of the negotiation in order to gain
the willing cooperation and commitment of the other party.
Answer: context; process
Topic: An Overview of the Integrative Negotiation Process
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
3) Effective ________ exchange promotes the development of good
integrative solutions.
Answer: information
Topic: Creating a Free Flow of Information
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
4) Research shows that the failure to reach integrative
agreements is often linked to the failure to exchange enough ________ to allow
the parties to identify integrative options.
Answer: information
Topic: Creating a Free Flow of Information
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
5) Integrative negotiation requires a process fundamentally
different than ________ bargaining, which approaches a problem in win-lose
terms.
Answer: distributive
Topic: Searching for Solutions That Meet the Needs and
Objectives of Both Sides
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
6) In integrative negotiation, ________ are measured by the
degree to which they meet both negotiators’ goals.
Answer: outcomes, results
Topic: Searching for Solutions That Meet the Needs and
Objectives of Both Sides
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
7) The first three steps of the integrative negotiation process
are important for ________; value and the fourth step of the process involves
________ value.
Answer: creating
Topic: Key Steps in the Integrative Negotiation Process
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
8) One way to enhance the motivation and commitment to problem
solving is when negotiators engage in commitments to each other before the
negotiations begin; such commitments have been called presettlement ________.
Answer: settlements, settlement
Topic: The Motivation and Commitment to Work Together
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
9) For positive problem solving to occur, both parties must be
committed to stating the problem in ________ terms.
Answer: neutral
Topic: Step 1: Identify and Define the Problem
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
10) In the problem definition step, parties should define the
problem as a specific goal to be attained and specify what ________ must be
overcome for the goal to be attained.
Answer: obstacles, problems
Topic: Step 1: Identify and Define the Problem
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
11) One way to enhance motivation and commitment to problem
solving is negotiators can create a(n) ________ agreement that provides a
framework for future discussions.
Answer: umbrella
Topic: The Motivation and Commitment to Work Together
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
12) Several types of interests may be at stake in a negotiation;
for example, ________interests relate to how the negotiations unfold.
Answer: process
Topic: Step 2: Surface Interests and Needs
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
13) Successful ________ requires a fundamental reformulation of
the problem such that the parties are no longer squabbling over their
positions; instead, they are disclosing sufficient information to discover
their interests and needs and then inventing options that will satisfy both
parties’ needs.
Answer: bridging
Topic: Step 3: Generate Alternative Solutions
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
14) One way to generate alternatives is through nonspecific
________, which is nonspecific because it is not directly related to the
substantive issues being discussed.
Answer: compensation
Topic: Step 3: Generate Alternative Solutions
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
15) The approach that individuals take toward ________ and
negotiation is essential to understanding the differences between distributive
bargaining and integrative negotiation
Answer: conflict
Topic: Why Integrative Negotiation Is Difficult to Achieve
Learning Objective: 03-04 Gain an understanding of why
successful integrative negotiations are often difficult to achieve.
Accessibility: Keyboard Navigation
16) Three types of goals—common, shared, and ________—may
facilitate the development of integrative agreements.
Answer: joint
Topic: Some Common Objective or Goal
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
17) The strategy of ________ is effective not only in inventing
options, but also as a mechanism to combine options into negotiated packages.
Answer: logrolling
Topic: Explore Different Ways to Logroll
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
18) The quality of integrative agreements is assessed along the
same two dimensions as distributive agreements: objective ________; and
subjective ________
Answer: outcomes
Topic: Assessing the Quality of the Agreement
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
19) Three tactics to elicit information from the other
negotiator when they mistrust you is to share information and encourage
reciprocity, negotiate multiple issues simultaneously, and make multiple
________ at the same time.
Answer: offers
Topic: Trust
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
20) A precondition for high-quality integrative negotiation is
clear and accurate ________, using multiple channels and metaphors.
Answer: communication
Topic: Clear and Accurate Communication
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
21) One reason integrative negotiation is difficult to achieve
is the mixed-________ nature of most bargaining situations, containing some
elements that require distributive bargaining processes and others that require
integrative negotiation.
Answer: motive
Topic: Key Steps in the Integrative Negotiation Process
Learning Objective: 03-04 Gain an understanding of why
successful integrative negotiations are often difficult to achieve.
Accessibility: Keyboard Navigation
22) Integrative negotiation is difficult to achieve at times
because even if the parties have no history with each other, the expectation of
a ________ opponent is sufficient to create defensiveness.
Answer: competitive, strong
Topic: The History of the Relationship between the Parties
Learning Objective: 03-04 Gain an understanding of why
successful integrative negotiations are often difficult to achieve.
Accessibility: Keyboard Navigation
23) One reason to understand both distributive bargaining and
integrative negotiation is that both situations involve a claiming-________
portion, which may involve the use of distributive tactics.
Answer: value
Topic: Distributive Bargaining versus Integrative
Negotiation
Learning Objective: 03-04 Gain an understanding of why
successful integrative negotiations are often difficult to achieve.
Accessibility: Keyboard Navigation
24) The primary reason negotiators do not pursue ________
agreements is that they fail to recognize such a situation exists and are
primarily motivated to achieve outcomes that satisfy only their own needs.
Answer: integrative
Topic: Why Integrative Negotiation Is Difficult to Achieve
Learning Objective: 03-04 Gain an understanding of why
successful integrative negotiations are often difficult to achieve.
Accessibility: Keyboard Navigation
25) The statement “Nothing ventured, nothing gained” is a common
metaphor in negotiations for the underlying message of ________.
Answer: risk
Topic: Box 3.6: Some Common Metaphors in Negotiations
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
26) In integrative negotiation, the goals of the parties are
mutually exclusive.
Answer: FALSE
Topic: Strategy and Tactics of Integrative Negotiation
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
27) The failure to reach integrative agreements is often linked
to the failure to exchange sufficient information that will allow the parties
to identify integrative options.
Answer: TRUE
Topic: Creating a Free Flow of Information
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
28) Integrative negotiation and distributive bargaining both
require the same fundamental process.
Answer: FALSE
Topic: Searching for Solutions That Meet the Needs and
Objectives of Both Sides
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
29) In a competitive interaction, a low level of concern for
other’s objectives may cause negotiators to attempt to block the other from
obtaining their objectives due to a strong desire to win or to defeat the
opponent.
Answer: TRUE
Topic: Searching for Solutions That Meet the Needs and
Objectives of Both Sides
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
30) The Pareto efficient frontier contains a point where there
is no agreement that would make any party better off without decreasing the
outcomes of any other party.
Answer: TRUE
Topic: Key Steps in the Integrative Negotiation Process
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
31) An integrative negotiation problem should be defined as a
solution process rather than as a specific goal to be attained.
Answer: FALSE
Topic: Step 1: Identify and Define the Problem
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
32) In integrative negotiations, negotiators are encouraged to
state the problem in terms of their preferred solution and to make concessions
from these most desired alternatives.
Answer: FALSE
Topic: Step 1: Identify and Define the Problem
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
33) If both parties understand the motivating factors for the
other, they may recognize possible compatibilities in interests that permit
them to invent new options which both will endorse as an acceptable settlement.
Answer: TRUE
Topic: Step 2: Surface Interests and Needs
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
34) Intrinsic relationship interests exist when the parties
derive positive benefits from the relationship and do not wish to endanger
future benefits by souring it.
Answer: FALSE
Topic: Step 2: Surface Interests and Needs
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
35) In logrolling, if the parties have different preferences on
different issues, each party gets their most preferred outcome on their high
priority issue and should be happy with the overall agreement.
Answer: TRUE
Topic: Step 3: Generate Alternative Solutions
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
36) When inventing options, one technique is to “expand the pie”
where both parties disclose sufficient information to discover their underlying
needs and invent options to satisfy those needs.
Answer: FALSE
Topic: Step 3: Generate Alternative Solutions
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
37) When generating alternative solutions, superordination
solutions occur when the differences in interest that gave rise to the conflict
are superseded or replaced by other interests.
Answer: TRUE
Topic: Step 3: Generate Alternative Solutions
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
38) Groups are often better problem solvers than individuals
because groups provide more perspectives and can invent a greater variety of
ways to solve a problem.
Answer: TRUE
Topic: Step 3: Generate Alternative Solutions
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
39) When generating ideas during a brainstorming session, the
best ideas are most likely to surface during the first part of the activity.
Answer: FALSE
Topic: Step 3: Generate Alternative Solutions
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
40) Electronic brainstorming may be especially useful for
integrative negotiations that involve multiple parties or during preparation
for integrative negotiations when there are disparate views within one’s team.
Answer: TRUE
Topic: Step 3: Generate Alternative Solutions
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
41) The fourth stage in the integrative negotiation process is
to evaluate the alternatives generated during the previous phase and to select
the best ones to implement.
Answer: TRUE
Topic: Step 4: Evaluate and Select Alternatives
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
42) Negotiators should agree to the criteria for evaluating
potential integrative solutions early in the negotiation process.
Answer: TRUE
Topic: Step 4: Evaluate and Select Alternatives
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
43) Clear and accurate communication sometimes involves using
metaphors during negotiation, which are defined as talking about one thing in
terms of another.
Answer: TRUE
Topic: Clear and Accurate Communication
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
44) In assessing the quality of integrative agreements,
objective outcomes should be assessed against the extent to which both parties’
interests and needs were met by the agreement.
Answer: TRUE
Topic: Assessing the Quality of the Agreement
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
45) A shared goal is one that both parties work toward but that
benefits each party differently.
Answer: TRUE
Topic: Some Common Objective or Goal
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
46) The subjective value of the agreement is more important in distributive
bargaining than integrative negotiations because of the long-term relationship
between the parties.
Answer: FALSE
Topic: Assessing the Quality of the Agreement
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
47) When there are strong negative feelings or when one or more
parties are inclined to dominate, negotiators may take on a more relaxed,
informal communication process.
Answer: FALSE
Topic: Clear and Accurate Communication
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
48) Some negotiators use a purely distributive approach, and
there is no evidence that integrative negotiating will be effective against a
strong, consistent distributive bargainer.
Answer: TRUE
Topic: Distributive Bargaining versus Integrative
Negotiation
Learning Objective: 03-04 Gain an understanding of why
successful integrative negotiations are often difficult to achieve.
Accessibility: Keyboard Navigation
49) Research suggests that a longer length of time between the
negotiation and implementation of an agreement may contribute to the failure to
successfully achieve integrative negotiation outcomes.
Answer: FALSE
Topic: Short Time Perspectives
Learning Objective: 03-04 Gain an understanding of why
successful integrative negotiations are often difficult to achieve.
Accessibility: Keyboard Navigation
50) Most situations are mixed-motive negotiations, containing
some elements that require distributive bargaining processes and others that
require integrative negotiation.
Answer: TRUE
Topic: The Mixed-Motive Nature of Most Negotiating
Situations
Learning Objective: 03-04 Gain an understanding of why
successful integrative negotiations are often difficult to achieve.
Accessibility: Keyboard Navigation
51) Which of the following is not a characteristic of a
successful integrative negotiator?
1. A)
honesty and integrity
2. B)
mutually exclusive goals
3. C) an
abundance mentality
4. D)
great listening skills
Answer: B
Topic: Box 3.1: Characteristics of Integrative Negotiators
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
52) To achieve integrative results, negotiators must manage both
the context and the process of the negotiation. Which of the following is
not part of managing the context of the negotiation?
1. A)
attempting to understand the other negotiator’s real needs and objectives
2. B)
creating a free flow of information
3. C)
emphasizing the differences between the parties
4. D)
searching for solutions that meet the goals and objectives of both parties
Answer: C
Topic: An Overview of the Integrative Negotiation Process
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
53) Which of the following is a major step in the integrative
negotiation process?
1. A)
identifying and defining the problem
2. B)
understanding the problem and bringing interests and needs to the surface
3. C)
generating alternative solutions to the problem
4. D)
creating a free flow of information
Answer: D
Topic: Key Steps in the Integrative Negotiation Process
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
54) In the integrative negotiation process, when creating and
claiming value, the goal is to push the potential negotiation solutions to the
Pareto efficient frontier. Which of the following describes the Pareto
efficient frontier?
1. A)
the point where the negotiations are entering new areas not previously
discussed
2. B)
the point where there is no agreement that would make any party better off
without decreasing the outcomes to any other party
3. C)
the point where one party is clearly winning the negotiations
4. D)
the point where the negotiations are entering the closing offer stage
Answer: B
Topic: Key Steps in the Integrative Negotiation Process
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
55) Which of the following is not one of the considerations
negotiators should remember when identifying and defining the problem during
step one of the integrative negotiation process?
1. A)
push problem solutions to the Pareto efficient frontier
2. B)
depersonalize the problem
3. C)
state the problem as a goal and identify obstacles to attaining this goal
4. D)
define the problem in a way mutually acceptable to both sides
Answer: A
Topic: Step 1: Identify and Define the Problem
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
56) Substantive interests
1. A)
are the interests that relate to the focal issues under negotiation.
2. B)
are related to the way we settle the dispute.
3. C)
mean that one or both parties value their relationship with each other and do
not want to take actions that will damage the relationship.
4. D)
regard what is fair, what is right, what is acceptable, what is ethical, or
what has been done in the past and should be done in the future.
Answer: A
Topic: Step 2: Surface Interests and Needs
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
57) Which of the following statements about interests is true?
1. A)
There is only one type of interest in a dispute.
2. B)
Parties are always in agreement about the type of interests at stake.
3. C)
Interests are often based in more deeply rooted human needs or values.
4. D)
Interests do not change during the course of an integrative negotiation.
Answer: C
Topic: Step 2: Surface Interests and Needs
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
58) Which of the following techniques is commonly used when
generating alternative solutions to the problem as given?
1. A)
electronic brainstorming
2. B)
expanding the pie
3. C)
bridging
4. D)
logrolling
Answer: A
Topic: Step 3: Generate Alternative Solutions
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
59) In nonspecific compensation
1. A)
resources are added in such a way that both sides can achieve their objectives.
2. B)
one party achieves his/her objectives and the other’s costs are minimized if
he/she agrees to go along.
3. C)
the parties are able to invent new options that meet each sides’ needs.
4. D)
one person is allowed to obtain his/her objectives and “pay off” the other
person for accommodating his interests.
Answer: D
Topic: Step 3: Generate Alternative Solutions
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
60) To achieve integrative results, negotiators must manage both
the context and the process of the negotiation. Which of the following is
not part of managing the process of the negotiation?
1. A)
search for solutions that meet the goals and objectives of both parties
2. B)
identify and define the problem
3. C)
uncover interests and needs
4. D)
evaluate selected alternatives
Answer: A
Topic: An Overview of the Integrative Negotiation Process
Learning Objective: 03-01 Understand the basic elements of
integrative negotiation.
Accessibility: Keyboard Navigation
61) Which of the following is not a recommended way to generate
alternative solutions when redefining the problem?
1. A)
expanding the pie
2. B)
logrolling
3. C)
nonspecific compensation
4. D)
brainstorming
Answer: D
Topic: Step 3: Generate Alternative Solutions
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
62) Which of the following statements is true of assessing the
quality of integrative agreements?
1. A)
The subjective value of the agreement is more important in distributive
bargaining than in integrative negotiation.
2. B)
The quality of agreements is assessed along the two dimensions of subjective
outcomes and objective value.
3. C)
The quality of integrative agreements is assessed along the same two dimensions
as distributive agreements.
4. D)
The objective value is important to maintain long-term relationships.
Answer: C
Topic: Assessing the Quality of the Agreement
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
63) What approach can parties use to generate alternative
solutions by redefining the problem or problem set?
1. A)
brainstorming
2. B)
electronic brainstorming
3. C)
surveys
4. D)
nonspecific compensation
Answer: D
Topic: Step 3: Generate Alternative Solutions
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
64) Which of the following is a tactic to communicate firm
flexibility?
1. A)
demand a particular position or solution
2. B)
eliminate opportunities to communicate
3. C)
use competitive tactics to establish and defend basic interests
4. D)
have your own interests at stake
Answer: C
Topic: Box 3.3: Tactics to Communicate Firm Flexibility
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
65) When confronted with complex problems, or a large number of
alternative options, which of the following steps is necessary?
1. A)
broaden the range of solution options
2. B)
evaluate solutions on the basis of quality, standards, and acceptability
3. C)
decide on criteria while evaluating options
4. D)
use a large group of people to evaluate complex options
Answer: B
Topic: Step 4: Evaluate and Select Alternatives
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
66) When evaluating and selecting alternatives, negotiators may
explore different ways to logroll, which could include all of the following except
1. A)
explore differences in expectations.
2. B)
explore differences in time preferences.
3. C)
explore differences in risk preference.
4. D)
explore ways to define the problem.
Answer: D
Topic: Step 4: Evaluate and Select Alternatives
Learning Objective: 03-02 Explore the strategy and tactics
of integrative negotiation.
Accessibility: Keyboard Navigation
67) A shared goal is one in which
1. A)
all parties share the result equally
2. B)
the parties work toward a common end but benefit differently
3. C)
all parties work together to achieve some output that will be shared
4. D)
individuals with different personal goals agree to combine them in a collective
effort.
Answer: B
Topic: Some Common Objective or Goal
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
68) A joint goal is one in which
1. A)
all parties share the result equally.
2. B)
the parties work toward a common end but benefit differently.
3. C)
individuals with different personal goals agree to combine them in a collective
effort.
4. D)
all parties work together to achieve some output that will be shared.
Answer: C
Topic: Some Common Objective or Goal
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
69) Which of the following is not one of the seven factors that
facilitate successful integrative negotiation?
1. A)
control
2. B) a
common goal
3. C)
trust
4. D)
clear, accurate communication
Answer: A
Topic: Factors That Facilitate Successful Integrative
Negotiation
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
70) Which of the following is a major characteristic of a
presettlement settlement?
1. A)
The settlement results in a firm, legally binding written agreement between the
parties.
2. B) It
occurs in advance of the parties undertaking a full-scale negotiation.
3. C)
All of these are characteristics of a presettlement settlement.
4. D) It
resolves only a subset of the issues on which the parties disagree, and may
simply establish a framework within which the more comprehensive agreement can
be defined and delineated.
Answer: C
Topic: The Motivation and Commitment to Work Together
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
71) Which of the following is not a tactic to use when the other
negotiator mistrusts you?
1. A)
negotiate multiple issues simultaneously
2. B)
offer a presettlement settlement
3. C)
share information and encourage reciprocity
4. D)
make multiple offers at the same time
Answer: B
Topic: Trust
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
72) Which of the following is not a true statement of umbrella
agreements?
1. A)
Umbrella agreements can be used when all the issues have yet to be identified
but the parties know they wish to work together.
2. B)
Umbrella agreements allow flexibility when the negotiating relationship between
the parties is evolving.
3. C)
Umbrella agreements provide flexibility for creating value when the future
gains are known at the time of negotiation.
4. D)
Umbrella agreements provide flexibility for claiming value when the future
gains are not known at the time of negotiation.
Answer: C
Topic: The Motivation and Commitment to Work Together
Learning Objective: 03-03 Consider the key factors that
facilitate successful integrative negotiation.
Accessibility: Keyboard Navigation
73) Which of the following statements is not true when comparing
distributive bargaining with integrative negotiation?
1. A)
Some negotiators use a purely distributive approach.
2. B)
Distributive tactics are often used during the claiming-value portion of the
integrative negotiation process.
3. C)
Knowledge of the distributive bargaining process makes it more likely you will
spot a dishonest negotiator.
4. D)
There is good evidence that integrative negotiating is effective against a
strong, consistent distributive bargainer.
Answer: D
Topic: Distributive Bargaining versus Integrative
Negotiation
Learning Objective: 03-04 Gain an understanding of why
successful integrative negotiations are often difficult to achieve.
Accessibility: Keyboard Navigation
74) Which of the following statements is true when comparing
distributive bargaining with integrative negotiation?
1. A) A negotiator’s
tone during integrative negotiation is to be hard on the problems but soft on
the people.
2. B)
Distributive bargainers focus energy on creating ideal solutions, not
cultivating BATNAs.
3. C)
The bargaining stance of an integrative negotiator is a strong opening offer
and few concessions.
4. D)
Distributive bargaining is most appropriate for ongoing relationships.
Answer: A
Topic: Table 3.3: Comparing Distributive Bargaining and
Integrative Negotiation
Learning Objective: 03-04 Gain an understanding of why
successful integrative negotiations are often difficult to achieve.
Accessibility: Keyboard Navigation
75) Which of the following is not one of the factors listed in
the text for why integrative negotiation is difficult to achieve?
1. A)
the history of the relationship between the parties
2. B)
the mixed-motive nature of most bargaining situations
3. C)
the belief an issue can only be resolved distributively
4. D)
longtime perspectives
Answer: D
Topic: Why Integrative Negotiation Is Difficult to Achieve
Learning Objective: 03-04 Gain an understanding of why
successful integrative negotiations are often difficult to achieve.
Accessibility: Keyboard Navigation
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